Crisis Resources
If you need immediate help with a serious mental health crisis, call triple zero (000) or your local area mental health triage.
For Crisis Counselling:
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Lifeline 131 114 (Australia-wide)
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Kids Helpline 1800 55 1800 (Australia-wide)
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SuicideLine 1300 651 251 (Victoria only)
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Suicide Call Back Service 1300 659 467 (Australia-wide)
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NURSE-ON-CALL 1300 60 6024 (Victoria only).
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LGBTQIA+ Specific Support:
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Rainbow Door
10am-6pm // every day
A free service for all LGBTIQA+ people in Victoria.
Phone: 1800 729 367
Text: 0480 017 246
Email: support@rainbowdoor.org.au
Visit: rainbow door.org.au
​For AOD Specific Services:
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DirectLine: DirectLine is a confidential alcohol and drug counseling and referral service in Victoria, Australia. They offer 24/7 phone counseling and support services, as well as online resources. You can contact them at 1800 888 236 or visit their website at directline.org.au.
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Turning Point: Turning Point is a national addiction treatment and research center located in Melbourne, Australia. They offer a range of services, including counseling, residential and non-residential treatment programs, and online resources. You can contact them at (03) 8413 8700 or visit their website at turningpoint.org.au.
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SMART Recovery: SMART Recovery is a self-help addiction recovery program that offers support and tools for people with addiction issues. They have online and in-person meetings and resources, and their program is based on CBT principles. You can visit their website at smartrecovery.org.au.
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Narcotics Anonymous (NA): NA is a fellowship of men and women who share their experience, strength, and hope with each other to help them overcome their addiction to drugs. They offer support meetings, online resources, and other resources for people with drug addiction issues. You can visit their website at na.org.au.